Turn chaotic civic reports into verified municipal action.
Civitas connects multimodal citizen intake, PostGIS spatial clustering, deterministic ML models, and municipal policy retrieval into an audited LangGraph orchestration engine with human review checkpoints.
Try the Multimodal Intelligence Engine
See how Civitas separates raw citizen text from observable media facts and connects them to verified municipal playbooks.
Raw citizen statement & attached observable media
Civitas never allows LLMs to hallucinate SLA commitments or silently overwrite citizen assertions.
Observable facts, playbook matching & human checkpoint
- High-pressure liquid pooling and asphalt surface fissure
- Sub-surface municipal main line failure
- Roadway pedestrian crossing obstructed
- Water bursting for approximately 45 minutes
- Liquid entering residential compounds
Municipal Distribution Rupture & Emergency Isolation Protocol
Assigned: Public Health Engineering / Water WorksEngineered for Reviewable Civic Decision-Making
Explore how agentic LangGraph orchestration, deterministic PostGIS spatial algorithms, and municipal operations work together seamlessly.
Intake Context Normalizer
Normalizes citizen descriptions without overwriting subjective claims or discarding contradictory details.
Raw Citizen Audio / Photo / DescriptionStructured Evidence vs Claim TriadBefore / After Evidence Verification
Field crews submit resolution photos. The ML resolution engine compares before vs after imagery to prevent fraudulent ticket closures.
Before vs After Field Repair Verification
- Subsurface high-pressure water flow completely halted
- Ductile iron repair collar secured and pressure-tested
- Excavated trench backfilled and sealed with hot-mix asphalt
- Pedestrian crossing outside DAV Public School unobstructed
- ▪Minor surface moisture drying on road shoulder; zero standing puddles
Traditional 311 CRM vs Civitas Intelligence
Why standard civic ticketing systems fail under pressure and how evidence-backed orchestration solves it.
Naive Ticket Logging
- 50 citizens report same water burst → creates 50 duplicate work orders.
- Citizen opinion treated as ground truth ("it is a pothole" when it is a water burst).
- LLM produces ungrounded delivery promises ("fixed in 2 hours") causing resident anger.
- Tickets closed automatically without photographic repair verification.
Evidence-Backed Orchestration
- PostGIS 3.4 Clustering: Merges 50 duplicate reports into 1 consolidated incident dossier.
- Evidence Separation: Verifiable media strictly separated from citizen assertions.
- Strict Policy Grounding: Work orders grounded in verified municipal playbooks (e.g. PLAY-WATER-01).
- Computer Vision Audit: Before / after photo diff prevents fraudulent ticket closures.
Deploy Civitas for Your Municipal Ward
Open-source civic incident intelligence designed for municipal engineers, supervisors, and engaged citizens.