CHANNEL · WhatsApp Webhook (Location dropped + Photo attached)
INCIDENT RESOLUTION DEMO · WARD 12 BHUBANESWAR
Water near a school is not three separate tickets.
Follow an incident through its full lifecycle: citizen intake, duplicate spatial clustering, department routing, municipal policy validation, crew dispatch, and photographic repair audit.
INTERACTIVE DEMO
CIVITAS SYSTEM ARCHITECTURE & END-TO-END DEMO
OFFICIAL 1080P WALKTHROUGH Open in YouTube ↗
01
MULTIMODAL INTAKE STEP
Omnichannel reports enter with zero-trust EXIF & privacy extraction.
Reports arrive via WhatsApp, Telegram, Open311 GeoReport v2, or Web. Zero-trust extraction strips device serials, extracts GPS/timestamps, and accepts voice notes without data loss.
STAGE AGENT OUTPUT3 omnichannel streams ingested
CHANNEL · Telegram Bot (Citizen text: 'Bikes slipping by gate')
SECURITY · EXIF GPS parsed (20.29614, 85.82451), camera tracking stripped